Refund Policy

Eligibility

Refund requests may be submitted within 14 calendar days from delivery, subject to product condition and proof of purchase.

Where legally applicable, users may exercise withdrawal rights under Denmark and EU distance selling standards.

Send an email to helpdesk@qualtrexiiz.world with order details and reason for request. Our team will provide next steps.

Approved refunds are processed within 14 business days after item inspection and final confirmation.

Opened or damaged items may be excluded when product integrity cannot be verified, unless required otherwise by applicable law.

If a dispute cannot be resolved directly, users may use available consumer dispute channels according to local legal procedures.